We want you to be completely satisfied with your purchase. You have 15 days from the date of delivery to return your item(s) in unused, new condition, and in their original, unopened packaging. To initiate a return, please contact us via email at store@rawhaus.co. Please note that customers are responsible for return shipping costs. Exchanges are also available within this 15-day period, provided the items are in unused, new condition, and in their original, unopened packaging. To arrange an exchange, contact us via email at store@rawhaus.co. Again, customers will be responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance for high-value items, as we cannot guarantee receipt of your returned item. For any questions or concerns, please contact us at store@rawhaus.co.

We are here to help!

Our shipping options are designed to fit your needs. Standard shipping is free and typically takes 4-7 days for delivery. If you need your items sooner, we offer express shipping which takes 4-6 days, at an additional cost. For any questions or further details about our shipping options, please contact us at store@rawhaus.co.

To keep your canvas art looking its best, follow these simple care instructions:

Dust Regularly - Use a soft, dry cloth or a feather duster to gently remove dust from the surface. Avoid using abrasive materials or cleaners.

Avoid Moisture - Keep your canvas art away from direct sunlight, humidity, and areas prone to moisture to prevent damage. Do not use water or cleaning solutions on the canvas.

Protect from Sharp Objects - Handle your canvas art with care to avoid scratches or punctures. Keep it away from sharp objects or edges.

Frame Consideration - If your canvas is framed, clean the frame separately according to the material it is made of, using appropriate cleaning products.

Hanging your canvas art correctly ensures it looks its best and stays secure. Follow these steps for optimal placement:

1. Choose the Right Hardware: Use appropriate wall hooks or nails for the size and weight of your canvas. For larger pieces, consider using wall anchors or picture hanging systems for added stability.

2. Find the Perfect Spot: Position your canvas at eye level for the best viewing experience. Consider the wall space and surrounding decor to ensure it complements your room.

3. Measure and Level: Measure the height and spacing to ensure your canvas is centered and evenly spaced. Use a level to make sure it hangs straight.

4. Hang with Care: Gently hang the canvas on the hooks or nails, ensuring it is secure and balanced.